Terms of Use

These Terms of Use govern your access to and use of Social Strategy Pro's website and services. Please read them carefully.

Last updated: May 22, 2025

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Acceptance of Terms Our Services User Obligations Intellectual Property Limitation of Liability Termination

Acceptance of Terms

By accessing or using Social Strategy Pro's website, services, or any related content, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. These terms constitute a legally binding agreement between you and Social Strategy Pro.

Important Notice

If you do not agree with any part of these terms, you must not use our website or services. Your continued use of our services after any modifications to these terms constitutes acceptance of the updated terms.

  • • These terms apply to all users of our website and services
  • • Additional terms may apply to specific services or features
  • • We recommend saving or printing a copy of these terms for your records

Definitions

To ensure clarity throughout these Terms of Use, the following definitions apply:

"Company," "We," "Us," "Our"

Refers to Social Strategy Pro and our affiliated entities, employees, agents, and representatives.

"You," "Your," "User"

Refers to any individual or entity accessing or using our website, services, or content.

"Services"

Includes all services provided by Social Strategy Pro, including but not limited to social media strategy, project management, and related consulting services.

"Content"

All text, graphics, images, videos, software, data, and other materials available through our website or services.

"Agreement"

These Terms of Use, along with our Privacy Policy and any additional terms that may apply to specific services.

"Website"

The Social Strategy Pro website and all associated pages, features, and functionality.

Description of Services

Social Strategy Pro provides professional social media strategy and project management services to businesses and organizations. Our services are designed to help clients develop, implement, and optimize their social media presence through strategic planning and expert execution.

Core Service Offerings

Campaign Planning & Execution

Comprehensive social media campaign development from strategy to implementation, including content planning, audience targeting, and performance optimization.

Team Coordination

Multi-platform strategy management with seamless team coordination to ensure consistent brand messaging across all digital channels.

Performance Tracking

Advanced analytics and resource allocation strategies to optimize social media ROI with detailed performance monitoring and reporting.

Service Availability and Modifications

  • • We reserve the right to modify, suspend, or discontinue any service at any time
  • • Service availability may vary based on geographic location and local regulations
  • • We will provide reasonable notice of significant service changes to active clients
  • • Some services may require additional terms or agreements
  • • Service features and capabilities may be updated or enhanced periodically

User Obligations and Responsibilities

As a user of our website and services, you agree to certain obligations and responsibilities to ensure a safe, legal, and productive environment for all users.

Account Responsibilities

When using our services, you are responsible for:

  • • Providing accurate and complete information when requested
  • • Maintaining the confidentiality of any account credentials
  • • Notifying us immediately of any unauthorized access or security concerns
  • • Ensuring all information provided remains current and accurate
  • • Using services only for legitimate business purposes
  • • Complying with all applicable laws and regulations

Prohibited Uses

You agree not to use our website or services for any of the following purposes:

Illegal Activities

  • • Violating any local, national, or international laws
  • • Infringing on intellectual property rights
  • • Engaging in fraudulent or deceptive practices
  • • Distributing harmful or malicious content

Harmful Behavior

  • • Harassing, threatening, or intimidating others
  • • Spreading false or misleading information
  • • Attempting to gain unauthorized access to systems
  • • Interfering with the proper functioning of our services

Compliance Requirements

You must ensure compliance with all applicable requirements, including:

  • • Data protection and privacy regulations (such as GDPR)
  • • Industry-specific regulatory requirements
  • • Social media platform terms of service
  • • Advertising and marketing compliance standards
  • • Professional and ethical business practices

Intellectual Property Rights

Intellectual property rights are fundamental to our business and the services we provide. This section outlines the ownership and usage rights for various types of content and materials.

Our Intellectual Property

Social Strategy Pro owns or has licensed rights to all content, materials, and intellectual property on our website and in our services, including:

  • • Website design, layout, and functionality
  • • Text content, articles, and documentation
  • • Graphics, images, and visual elements
  • • Software, tools, and applications
  • • Trademarks, logos, and brand elements
  • • Methodologies and business processes
  • • Training materials and resources
  • • Templates, frameworks, and tools

Limited License to Use

We grant you a limited, non-exclusive, non-transferable license to:

  • • Access and use our website for legitimate business purposes
  • • View and download content for personal or internal business use
  • • Use materials provided as part of our services according to your service agreement
  • • Share content with proper attribution where explicitly permitted

Important: This license does not permit you to modify, distribute, sell, or create derivative works from our content without explicit written permission.

Client Content and Materials

When you provide content or materials to us as part of our services:

You retain ownership

You maintain all rights to your original content, brand materials, and intellectual property.

You grant us license

You provide us with the necessary rights to use your materials in delivering our services.

You warrant ownership

You confirm that you have the right to provide these materials and that they don't infringe on others' rights.

Copyright Infringement

We respect the intellectual property rights of others and expect our users to do the same. If you believe that content on our website infringes your copyright:

  • • Contact us immediately with details of the alleged infringement
  • • Provide sufficient information to identify the copyrighted work
  • • Include your contact information and a statement of good faith belief
  • • Confirm that you are authorized to act on behalf of the copyright owner

Payment Terms and Billing

Our payment terms are designed to be clear and fair for all parties. These terms apply to all services provided by Social Strategy Pro.

Payment Obligations

  • • Fees are due according to the payment schedule in your service agreement
  • • All amounts are quoted in Euros (€) unless otherwise specified
  • • Payments must be made through approved payment methods
  • • Late payments may incur additional fees as specified in your agreement
  • • You are responsible for all applicable taxes and fees

Billing and Invoicing

  • • Invoices will be sent to your designated billing contact
  • • Payment terms are typically 30 days from invoice date
  • • Billing disputes must be raised within 30 days of invoice date
  • • Automatic recurring billing may apply to ongoing services
  • • Invoice adjustments will be made for legitimate billing errors

Refund and Cancellation Policy

Service Cancellation

  • • Ongoing services may be cancelled with 30 days written notice
  • • Completed work is generally non-refundable
  • • Partial refunds may be considered for unused portions of prepaid services
  • • Cancellation terms may vary by service type

Refund Requests

  • • Refund requests must be submitted in writing
  • • We will review requests on a case-by-case basis
  • • Approved refunds will be processed within 30 business days
  • • Refunds will be issued to the original payment method

Disclaimer and Limitation of Liability

While we strive to provide high-quality services and accurate information, it's important to understand the limitations of our liability and the disclaimers that apply to our services.

Service Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including:

  • • Warranties of merchantability or fitness for a particular purpose
  • • Guarantees of specific results or outcomes
  • • Warranties of uninterrupted or error-free service
  • • Guarantees of accuracy or completeness of information
  • • Warranties regarding third-party platforms or services
  • • Guarantees of compatibility with your systems
  • • Warranties of data security or privacy
  • • Guarantees of regulatory compliance in all jurisdictions

Limitation of Liability

To the maximum extent permitted by law, Social Strategy Pro's total liability for any claims arising from or related to our services shall not exceed the total amount paid by you to us in the twelve (12) months preceding the claim.

Excluded Damages

We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Third-Party Actions

We are not responsible for the actions, content, or services of third-party platforms, tools, or services that may be used in connection with our services.

Indemnification

You agree to indemnify, defend, and hold harmless Social Strategy Pro and its employees, agents, and representatives from and against any claims, damages, losses, or expenses arising from:

  • • Your use of our services in violation of these terms
  • • Your breach of any representation or warranty made to us
  • • Content or materials you provide that infringe on third-party rights
  • • Your violation of any applicable laws or regulations
  • • Any negligent or wrongful acts or omissions by you or your agents

Termination

This section outlines the circumstances under which these terms may be terminated and the consequences of such termination.

Termination by You

  • • You may terminate your use of our services at any time
  • • Written notice may be required for ongoing service agreements
  • • Some services may require a minimum commitment period
  • • Termination does not relieve you of payment obligations for services already provided

Termination by Us

  • • We may terminate or suspend services for violation of these terms
  • • We may terminate services for non-payment after appropriate notice
  • • We reserve the right to discontinue services with reasonable notice
  • • Emergency suspension may occur for security or legal reasons

Effects of Termination

Upon termination of these terms or your use of our services:

Immediate Effects

  • • Your right to use our services immediately ceases
  • • Access to client portals and tools will be discontinued
  • • Ongoing service delivery will be suspended
  • • New service requests will not be processed

Continuing Obligations

  • • Payment obligations for completed work remain
  • • Confidentiality obligations continue to apply
  • • Intellectual property rights remain unchanged
  • • Limitation of liability provisions survive termination

Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of Greece, without regard to conflict of law principles. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of Greece.

Dispute Resolution

  • • We prefer to resolve disputes through direct communication
  • • Mediation may be pursued before formal legal proceedings
  • • Legal proceedings must be filed within applicable limitation periods

Enforcement

  • • If any provision is found unenforceable, the remainder shall remain in effect
  • • Waiver of any term must be in writing to be effective
  • • These terms may not be assigned without written consent

General Provisions

Entire Agreement

These Terms of Use, together with our Privacy Policy and any additional service agreements, constitute the entire agreement between you and Social Strategy Pro regarding your use of our website and services, superseding all prior agreements and understandings.

Modifications

We reserve the right to modify these terms at any time. When we make changes:

  • • We will update the "Last updated" date at the top of these terms
  • • Significant changes will be announced on our website
  • • Continued use of our services constitutes acceptance of modified terms
  • • You should review these terms periodically for changes

Contact Information

If you have questions about these Terms of Use or need to contact us regarding any legal matters:

General Inquiries

Use the contact form on our website for general questions about these terms.

Legal Matters

Include "Legal Inquiry" in your message subject for legal-related communications.

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